Allegiant Works With AWS To Bring Customers To The Cloud

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LAS VEGAS, November 8, 2021 / PRNewswire / – Allegiant (NASDAQ: ALGT) today announced a five-year collaboration with Amazon Web Services (AWS), Inc., selecting AWS as its preferred cloud provider. With its unique industry focus on leisure travel, providing affordable, non-stop flights to premier vacation destinations, Allegiant has evolved as an integrated travel company, offering more and more accommodation, rental cars and access to special guest experiences. Known for an agile air service model that can add or reduce capacity based on seasonal demand, the Las Vegascarrier based is in a unique position of growth emerging from the COVID-19 pandemic. Working with AWS enables Allegiant to strengthen customer engagement through increased personalization across its digital channels, while delivering a more resilient and reliable IT infrastructure with significant development benefits for business units across the enterprise.

“In addition to providing unprecedented access to non-stop flights on our unique network, Allegiant aims to be the premier leisure travel market, providing our customers with destination entertainment experiences such as live music and entertainment. sporting events, as well as accommodation and car rental, ”said Scott DeAngelo, Executive Vice President and Chief Marketing Officer of Allegiant. “Amazon is known for its world-class personalization, bringing intelligence and using intelligent information to create seamless experiences for customers. Together with AWS, Allegiant brings richer data and insight to all of our customer offerings – to ensure we’re taking the right steps to make our customers’ lives better. The platform gives us incredible tools for automation and continuous learning that will improve and optimize the customer experience on our platforms – from website and mobile app to all levels of communication. ”

DeAngelo also sees AWS as a well-suited development platform for Allegiant’s recently launched customer loyalty program, Allways Rewards. “Allways is a generational break from traditional mile-based airline loyalty, instead taking inspiration from the best innovative retail and technology programs that make it incredibly easy to get, track and use rewards. “, did he declare. “Using the AWS platform, Allways will bring a level of continuously improving customization unprecedented in the airline and leisure industry.”

Working with AWS also gives Allegiant a more elastic and scalable IT infrastructure to support its operations. Since starting construction with AWS this spring, Allegant has already significantly reduced its footprint in traditional fixed data centers and plans to exit those facilities entirely and move to AWS.

“AWS provides us with a flexible and agile infrastructure to match our business model,” said Rob wilson, executive vice president and chief information officer. “Where fixed data centers are limited by their nature, the cloud environment provides us with endless virtual data centers that not only process information faster, but can also scale up and down to meet our demands. business needs just as the airline operates at peak times. Provides us with more redundancy and instant disaster recovery when needed, which is essential in our 24/7 business environment. “

While Allegiant has already achieved significant cost savings in IT infrastructure, Greg Anderson, executive vice president and chief financial officer of Allegiant, says this is just the start. “Our work with AWS is about creating business opportunities and efficiencies across the enterprise,” he said. “We’re ready to leverage the cloud’s data mining and predictive analytics capabilities to dramatically improve business operations with products and solutions that make us better – from our Operations Control Center (OCC) planning and manages thefts through our system, payment fraud prevention and several business functions using advanced calculations. This relationship is fundamental to our ability to better serve our customers, to innovate and to grow in the future.

“Allegiant is focused on connecting customers with the people, places and experiences that matter most through affordable travel,” said David peller, General Manager, Travel and Hospitality at Amazon Web Services. “Relying on AWS as a preferred cloud provider will allow the company to develop offerings that will meet the travel and leisure needs of customers with greater personalization, connected experiences and improved customer service. AWS Proven and Secure Infrastructure, Operational Experience and Reliability, and Innovation Rate will help the company maintain its foundation of providing reliable and affordable air travel while helping it achieve its goal. to become a more customer-focused airline. “

Allegiant – Together we flyâ„¢

Las VegasAllegiant (NASDAQ: ALGT) is an integrated travel company with an airline at its heart, focused on connecting customers with the people, places and experiences that matter most. Since 1999, Allegiant Air has connected travelers from small to mid-size cities to world-class vacation destinations with non-stop flights and the lowest average fares in the industry. Today, Allegiant’s all-Airbus fleet serves communities across the country, with base airfares less than half the cost of an average domestic round-trip ticket. For more information, visit us at Allegiant.com. Media information, including photos, is available at http://gofly.us/iiFa303wrtF

Media contacts:

Allegiant Media Relations
Telephone: 702-800-2020
E-mail: [email protected]

Amazon.com, Inc.
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SOURCE Allegiant Travel Company


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